Our Commitment to an Inclusive Experience

Making delicious food accessible to everyone, everywhere.

Our Promise to Accessibility

At FeastForward, we are dedicated to ensuring that our digital platform is usable and enjoyable for all our customers. We believe that everyone, regardless of their abilities or the technologies they use, should have a seamless experience when discovering, ordering, and enjoying their favorite meals. Our commitment extends beyond simply meeting compliance standards; it's about fostering an inclusive environment where digital barriers are removed, allowing everyone to partake in the joy of great food delivered right to their doorstep.

We understand that accessibility is an ongoing journey, not a destination. We continuously strive to improve our website and services, incorporating feedback and adapting to evolving best practices. Our team is trained to prioritize accessibility in every aspect of our design and development process, from the initial concept to the final implementation. This dedication ensures that FeastForward remains a welcoming and functional platform for a diverse range of users.

Features for Users with Disabilities

Visual Aids

Our website is designed with high contrast ratios and resizable text options to accommodate users with low vision. All images are provided with descriptive alt text, enabling screen readers to convey visual information effectively. Keyboard navigation is fully supported, allowing users to operate the entire site without a mouse.

Navigation & Interaction

We ensure logical focus order and clear, descriptive link text for intuitive navigation. Interactive elements are clearly indicated, and ample spacing is provided between clickable items to prevent accidental activation. Our forms are structured with proper labels and error handling to assist users with cognitive or motor impairments.

Auditory Support

While primarily a visual medium, FeastForward provides textual alternatives for any audio or video content that may be introduced in the future. We are committed to ensuring that information is conveyed through multiple accessible means, supporting users who rely on auditory feedback.

Compliance and Standards

FeastForward is committed to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines provide a framework for creating more accessible web content, ensuring that people with a wide range of disabilities can perceive, understand, navigate, and interact with the web. Our development team regularly reviews and updates our website to align with these principles.

WCAG 2.1 Level AA

We strive to meet the four core principles of WCAG 2.1: Perceivable, Operable, Understandable, and Robust. This means our content is presented in ways users can perceive, user interface components and navigation are operable, the information and the operation of the user interface are understandable, and content is robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

Ongoing Audits

To ensure continued compliance and identify areas for improvement, FeastForward engages in regular accessibility audits conducted by internal experts and, periodically, by third-party accessibility consultants. These audits help us stay ahead of potential issues and validate our efforts.

Assistive Technologies

Our website has been tested with popular assistive technologies, including screen readers like NVDA and JAWS, as well as screen magnifiers and voice control software. We aim for a compatible experience across a broad spectrum of assistive tools.

Our Accessibility Team

Our accessibility efforts are championed by a dedicated team, including our Lead Accessibility Advocate, Dr. Evelyn Reed, a renowned digital inclusion specialist, and our Senior UX Designer, Marcus Chen, who integrates accessibility from the initial design phases. Their expertise guides our strategy and implementation.

Provide Your Feedback

Your experience matters to us. If you encounter any accessibility barriers on FeastForward, or if you have suggestions for how we can improve our website's accessibility, please do not hesitate to contact us. Your feedback is invaluable in helping us create a truly inclusive platform.